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Tees Valley Clinical Commissioning Group

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You are here: Home / Community Equipment Service Review

Community Equipment Service Review

County Durham and Tees Valley Clinical Commissioning Groups (CCGs), Durham County Council and Darlington Borough Council

The County Durham and Darlington Community Equipment Service is the service which loans equipment (e.g. walking frames, beds, toilet aids) to children and adults of all ages with illness and/or disabilities to help with their nursing, social and rehabilitation care.

The service delivers, collects, fits, maintains, decontaminates and recycles a range of disability aids, equipment and adaptations to the population of County Durham and Darlington and plays a key role in facilitating hospital discharges, preventing avoidable admissions and ensuring independent living in the home.

County Durham and Tees Valley Clinical Commissioning Groups (CCGs), Durham County Council and Darlington Borough Council are currently thinking about changes that could be made to the service to ensure it meets the needs of people living in County Durham and Darlington.

To do this we are carrying out an eight week listening exercise to talk to people across County Durham, Darlington and the wider Tees Valley about their experience of using the Community Equipment Service. This engagement starts on Monday 30th November 2020 and runs until Friday 22nd January 2021.

We will be gathering feedback from people that have loaned equipment from the service (adults and children) as well as staff who prescribe the equipment and care home providers but we are also interested in the views of people who haven’t had any experience of the current service.

We are using a mixture of online and postal surveys and also plan to carry out digital engagement sessions as due to the Covid-19 pandemic we are unfortunately unable to carry out face to face engagement at this time.

How to get involved

Complete a survey

Survey for people who have used the service:

If you have used the Community Equipment Service currently run by Medequip please complete the online survey using the links below;

Community Equipment Service – adult survey

Community Equipment Service – children’s survey

Survey for people who have NOT used the service:

If you are a member of the public but have not used the service we are interested in your views as well. Please complete the survey below;

Community Equipment Survey – public survey

Take part in a digital focus group

If you are interested in taking part in a digital focus group to discuss your experience of the Community Equipment Service or you have not used the service but would like to get involved in the discussion please e-mail d.blagdon@nhs.net and we will contact you with further details.

Useful information

Stakeholder briefing – Community Equipment Service Review
Press Release

Social media messages -pending

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