County Durham and Tees Valley Clinical Commissioning Groups (CCGs), Durham County Council and Darlington Borough Council
THANK YOU for taking part in this engagement IT IS NOW CLOSED. Please see the final engagement report here;
The County Durham and Darlington Community Equipment Service is the service which loans equipment (e.g. walking frames, beds, toilet aids) to children and adults of all ages with illness and/or disabilities to help with their nursing, social and rehabilitation care.
The service delivers, collects, fits, maintains, decontaminates and recycles a range of disability aids, equipment and adaptations to the population of County Durham and Darlington and plays a key role in facilitating hospital discharges, preventing avoidable admissions and ensuring independent living in the home.
County Durham and Tees Valley Clinical Commissioning Groups (CCGs), Durham County Council and Darlington Borough Council wanted to consider what changes could be made to the service to ensure it meets the needs of people living in County Durham and Darlington.
To do this they carried out an eight week listening exercise to talk to people across County Durham, Darlington and the wider Tees Valley about their experience of using the Community Equipment Service. This engagement started on Monday 30th November 2020 and ended on Friday 22nd January 2021.
We gathered feedback from people that have loaned equipment from the service (adults and children) as well as staff who prescribe the equipment and care home providers but we are also interested in the views of people who haven’t had any experience of the current service.
We used a mixture of online and postal surveys and also plan to carry out digital engagement sessions as due to the Covid-19 pandemic we are unfortunately unable to carry out face to face engagement at this time.
How to get involved – this engagement is now closed.
Complete a survey
Survey for people who have used the service:
If you have used the Community Equipment Service currently run by Medequip please complete the online survey using the links below;
Survey for people who have NOT used the service:
If you are a member of the public but have not used the service we are interested in your views as well. Please complete the survey below;
Take part in a digital focus group
If you are interested in taking part in a digital focus group to discuss your experience of the Community Equipment Service or you have not used the service but would like to get involved in the discussion please e-mail email@example.com and we will contact you with further details.