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NHS Tees Valley CCG

Tees Valley Clinical Commissioning Group

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GP practices across Tees Valley open over Easter

7th April 2020

LOCAL GP surgeries are to remain open over the Easter Bank Holiday to help the NHS cope with the ongoing Coronavirus outbreak.

Patients across Tees Valley will be able to access their GP practice on both Good Friday and Easter Monday.

The change to traditional Easter opening hours comes as GPs across the country move to help alleviate the growing pressures on out-of-hours services.

David Gallagher, chief officer for NHS Tees Valley Clinical Commissioning Group (CCG), said: “Given the unprecedented situation we are in, GP practices across Tees Valley will remain available over this period for queries and appointments to help ease some of the pressures on NHS111.”

“However as per the current guidance if patients are experiencing Coronavirus symptoms they should seek help and advice using NHS111online services at: https://111.nhs.uk/covid-19  – and only call NHS111 if they cannot get help online.”

All Tees Valley practices have now moved to total telephone triage, on-line consultations and in some cases video consultations, with patients being asked not to go into their GP surgery for any reason before speaking to their practice and a need for a face-to-face appointment being agreed.

Health advice is also available to patients by completing an online (eConsult) form on their local practice website.

Dr Janet Walker, medical director of NHS Tees Valley CCG added: “Our main aim during this time is to keep our patients and our staff safe.”

“All patients will go through the ‘triage’ process which will enable practices to prioritise appointments for those most in need. Repeat prescriptions can be requested online through practice websites or by using the NHS App and anyone who is not online can still contact their surgery who will advise them how they can order their medicines.

“But it remains vital, especially over the Easter period when we are predicting a potential rise in Coronavirus cases that everyone continues to help stop the spread of this virus by following Government advice and staying at home – this will help to save lives and protect our NHS.”

For the latest on Coronavirus visit: www.nhs.uk/coronavirus or www.gov.uk/coronavirus

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