HEALTH officials across Teesside have launched a new service to provide
NHS Tees Valley Clinical Commissioning Group (CCG) and South Tees Hospitals NHS Foundation Trust (STHFT) have developed the temporary service to help people receive eye care without the need to attend hospital while COVID restrictions remain in place.
The new Community Rapid Eyecare Service (CRES) has been designed to help people with urgent eye concerns including the onset of red painful eye or sudden loss of vision.
Patients who require a face to face appointment will be able to be seen at the community clinic, Low Grange Health Village, Middlesbrough.
Existing processes are still in place for people with more acute needs who will continue to be referred to the Emergency Eye Casualty at James Cook University Hospital, Middlesbrough.
Yasmin Scott, senior service manager, South Tees Hospitals NHS Foundation Trust said: “This temporary service has been created in partnership with the Clinical Commissioning Group to provide eye care advice.
“The new service will not include fixing patients glasses or for patients general queries.
“The Community Rapid Eyecare Service does intend to signpost people to appropriate services and minor treatments in the community during COVID-19.”
The Community Rapid Eyecare Service is available to people of all ages, Monday to Friday, 9am – 4pm. It will minimise face-to-face consultations by carrying out telephone or video calls leading to a care plan for patients.
Members of the public can access the service directly by contacting 07970254059 or referrals can be made by their GP or Community Optometrist.
For Urgent Eye concerns Out of Hours or on a weekend contact NHS111
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